CDIA's latest consumer-assistance brochure,"The Credit Reporting Dispute Resolution Process,"has won a National Association of Consumer Agency Administrators award for consumer education.

Viewing the pages of the brochure requires Adobe Acrobat

To print out the brochure, use legal-sized paper.

• Click here for the text of the brochure.
• Click here for a chart outlining the dispute resolution process.

• E-mail Sends Wrong Message According to Consumer Data Industry Association, Inc.
• Click here for information about CDIA materials related to the Fair Credit Reporting Act.

• Credit Reporting Industry Announces Identity Theft Initiatives
• Click here to go to the FTC's ID Theft Web Site

• Identity Theft: Your Good Name Gone Bad
• Getting Back in The Black
• Using Credit Reports: What Employers Need to Know
• Maintaining Good Credit During a Divorce